Delivery & Returns

Your order is usually dispatched the same day it’s placed. For shipments within Paphos, delivery will be made the next working day. Deliveries to other cities are handled by ACS courier service and take 1-3 business days. • The shipping cost is €5. • Delivery is free for orders over €70! Shipping fees include handling, packing, and postage costs. Please note that ACS courier does not deliver to the northern part of the island. Contact us for alternative delivery options.

• Return Period: You can return shoes within 14 days of receiving your order. • Condition of the Product: Shoes must be unworn and undamaged, with all tags, labels, and original packaging intact. • Return Process: To request a return, please contact us with your order details and the reason for the return. • Refund: Once we receive and inspect the returned shoes, we will process your refund within 3-5 business days. • Exceptions: Certain products may be excluded from the return policy due to hygiene or other reasons. Please contact our support team at info@ecoberryshoes.com for more information. • Return Shipping Cost: The buyer is responsible for the shipping costs associated with returning the product. • Customer Support: Our team is ready to assist with any questions regarding returns. Feel free to reach out at info@ecoberryshoes.com. We hope these terms make the return process clear and convenient for you. Your comfort and satisfaction are our top priority!

If you are not satisfied with the quality of a product, you can return it within a 14 days of purchase for a 100% refund.

You can pay in cash or with a credit card when your order is delivered.

To ensure timely delivery of your favorite products, we’ve partnered with the most reliable companies. We trust them to handle your orders, and we’re always here to support you if something goes wrong. We’re happy to assist with eligible returns, providing return instructions and the shipping address. If you need a return or exchange, please email us, and we’ll discuss a replacement.

For customers in Paphos, we offer same-day delivery if you’d like to receive your order as quickly as possible. Please note that express delivery comes with a slightly higher cost compared to other shipping methods.

If an item doesn’t fit, we’ll take care of it. You can return any item for free, either by mail or through a scheduled home pickup.

Paphos, Mind Body Baby Paphos. Dimokratias Ave 12, -1st floor.